Privacy policy

1. What this policy covers

This policy explains what data institucia.kg collects when you browse it and leave a request, and how we keep information about your case confidential. How we process personal data is described in detail in the Personal Data Processing Policy.

2. What the website collects automatically

When you visit the website, technical data is sent automatically: IP address, device and browser type, language, referral source (for example, an ad or a search), pages viewed and time on site. This data does not tell us who you are.

3. Cookies and analytics

Cookies are small files a website stores in your browser. We use:

• essential — to make the website work: language, forms;
• analytics — Yandex Metrica (including session recording — Webvisor) and Google Analytics: to understand which pages are useful and where the website is inconvenient;
• advertising — Meta (Instagram, Facebook), Google Ads and Yandex Direct pixels and tags: to measure which ads bring enquiries and show them to people who have already visited the website.

You can disable or delete cookies in your browser settings. The website will keep working, but statistics and ad targeting will be less accurate.

4. Requests and messages

When you fill in the form, call or message us on WhatsApp or Telegram, we receive only the data you provide: your name, contact details and a description of your situation. Messengers process conversations under their own rules — see the WhatsApp and Telegram policies.

5. Confidentiality of case information

Everything you tell a lawyer about your situation is professional secrecy. We do not disclose it to third parties without your consent, except where the law expressly requires it. We publish reviews and cases only with the client's written consent or without details that could identify them.

6. Links to other websites

The website links to Instagram, WhatsApp, Telegram, 2GIS and maps. These services operate under their own rules, and we are not responsible for how they process data.

7. Age

This website is intended for people over 18. Minors are represented by their parents or legal guardians.

8. Questions and changes

Send privacy questions to pravovoy_institut@mail.ru. We may update this policy; the current version is always published on this page.